 |  | 
About
Us
www.completewellbeings.com is an internet-based store offering a wide
assortment of the world's favorite products such as Designer Cosmetics,
Fragrance and Fashion, Over-the-Counter Medicines, delicious Foods and Drinks,
etc. for all customers inside U.S. and around the world.
You can shop
with confidence knowing that all our products are guaranteed top-quality PLUS
our 100% money back Satisfaction Guarantee. We invite you to browse through our
online store often as new items are added daily. Online orders are taken 24
hours, 7 days a week.
www.completewellbeings.com offers outstanding customer
service and a great online shopping experience. If you have any question
regarding our products, simply email us at info@completewellbeings.com
and our Customer Service Representative will get back to you promptly in the
order in which your email is received.
Customer satisfaction is our
number one priority. We would not be here without our loyal customers. If there
is anything we can do for you, please let us know.
Frequently Asked
Questions
1/ Is this website secure? Yes, www.completewellbeings.com is a
completely safe and secure shopping website.
2/ How do I place my order?
Ordering from www.completewellbeings.com is as simple as can be. Simply select
the desired item, and place it in your shopping cart by clicking "Add to Cart".
When you are finished shopping, click on the View Cart icon or on "Checkout" and
follow the instructions.
3/ How fast will I receive my order? We
usually ships out all orders in 48 hours via USPS Priority Mail. All orders will be shipped only after we complete our verification
process. Our verification process is for your protection, and ensures that
someone else is not using your credit card. Our Customer Service department may
contact you if additional information is required. Your credit card will
ONLY be charged before your order is shipped. A tracking number will be sent to
your email address. It is important to type your email address correctly at the
Check-out process. To track your order online, you may visit the USPS web site
at www.usps.com and use the Tracking Number that we
provided in your email. Please allow up to 48 hours for tracking information to
become available.
4/ What shipping options do you have? - Domestic
Deliveries: USPS Priority Mail (2 -3 Business Days) - International
Deliveries: USPS International Priority (6 - 10 Business Days)
5/ My
order has shipped but I still can't track it. How can I find out where it is?
Tracking information may not be available for the first 24 to 48 hours after
you receive your shipping confirmation email. Please allow up to 48 hours for
the USPS to make your tracking information available on their website.
6/
Does www.completewellbeings.com ship internationally? Yes, we ship to most
international destinations via insured international priority USPS. Please refer
to the chart for the Shipping Cost Please note: we cannot be responsible for
additional costs, such as customs, duties, VAT, taxes, etc. You maybe want to
contact your local customs office for an estimate before ordering. Please note
that we must declare the full value that you paid for your order on the shipment
7/ What is your Returns Policy? You can always return or exchange
the item(s) within 30 days of purchase for any reason*. All returns and
exchanges must be new, unused, and contain all original packaging and
accessories. On the invoice, circle the item(s) that you want to return or
exchange. We will notify you via e-mail when we have received and processed the
returned item(s). We do not accept returns of opened non-prescription
medicines and all kinds of foods/drinks; used item(s) or item(s) returned after
30 days of purchase. We only refund full amount of product cost. Shipping
fee cannot be refunded since we already paid for package to be shipped out.
All shipping and handling costs in connection with returns are the
responsibility of the customer. Returns must be shipped via traceable delivery
to prevent the loss of your package. We will not be responsible for the loss of
the package. Please email us your return tracking number upon shipment.
Customers returning partial orders will be refunded for returned items only.
Please allow up to two weeks upon our receipt of your return for processing by
our Returns Department. This allows us to verify the condition of the
merchandise. Please allow one monthly billing cycle for your credit to
appear in your account. * All items shipped to any
address outside the United States are considered a final sale and cannot be
returned.
Ship your Return/Exchange package(s)
to this address: CompleteWellbeings.com Attn. Returns Dept. 1264 Calle
Oriente #3 Milpitas, CA 95035
8/ Do I have to pay Sales Tax?
Orders shipped outside California State are shipped tax-free. Every
order shipped domestically within California State is subjected to the standard
9.25% CA sales tax. Sales tax is determined by the shipping address, and not the
billing address. Please Note: We cannot be responsible for additional
costs, such as customs, duties, VAT, taxes, etc. Since customs policies vary
widely from country to country, we urge our international customers to contact
their local customs office for an estimate before ordering. Please note that we
must declare the full value that you paid for your watch on the shipment.
9/ What forms of payment do you accept online? We accept all major
credit cards: American Express, Visa, MasterCard, Discover and JCB. Please
make sure that your billing information corresponds to the address where your
credit card statements are received. Billing and identity information submitted
to www.completewellbeings.com that is inaccurate will delay the shipment of your
order.
10/ Signature Required A signature is required prior to
release of the package. Please make sure that an adult will be available at time
of delivery to accept and sign for the package. Before accepting the package,
please inspect it for any sign of tampering or damage.
Shipping & Handling Rates
Shipping
& Handling Rates are determined by the item's weight and delivery address.
U.S. Deliveries (USPS Priority Mail 2 - 3 Business Days) - Domestic
Price Chart
International Deliveries (USPS International Priority 6 - 10
Business Days) - International
Price Chart
Return & Exchange
Policy You can
always return or exchange the item(s) within 30 days of purchase for any
reason*. All returns and exchanges must be new, unused, and contain all original
packaging and accessories. On the invoice, circle the item(s) that you want to
return or exchange. We will notify you via e-mail when we have received and
processed the returned item(s). We do not accept returns of opened
non-prescription medicines and all kinds of foods/drinks; used item(s) or
item(s) returned after 30 days of purchase. We only refund full amount of
product cost. Shipping fee cannot be refunded since we already paid for package
to be shipped out. All shipping and handling costs in connection with
returns are the responsibility of the customer. Returns must be shipped via
traceable delivery to prevent the loss of your package. We will not be
responsible for the loss of the package. Please email us your return tracking
number upon shipment. Customers returning partial orders will be refunded
for returned items only. Please allow up to two weeks upon our receipt of your
return for processing by our Returns Department. This allows us to verify the
condition of the merchandise. Please allow one monthly billing cycle for
your credit to appear in your account. * All items
shipped to any address outside the United States are considered a final sale and
cannot be returned.
Ship your Return/Exchange
package(s) to this address: CompleteWellbeings.com Attn. Returns Dept. 1264 Calle
Oriente #3 Milpitas, CA 95035
If you have any other questions, please feel free to email us at:
info@completewellbeings.com
|
|